Support regarding the ONE.Konzern Business Plattform
Questions regarding the ONE.Konzern Business Plattform are answered by the Supplier Integration Team (SIT).
The Supplier Integration Team (SIT) consists of an international team that supports you in your daily dealing with the ONE.Konzern Business Plattform.
Divided in multilingual competence teams, each application and info service is supported competently and efficiently by the areas Procurement, Department for Research and Development, Quality Assurance Area, and Logistics.
Video Tutorials
After login on the Group Business Platform with your User ID and password, the video tutorials will be available to you showing valuable tips and tricks for your daily tasks on the platform.
Support Europe
Volkswagen Group Services
Service time
Monday to Friday between 8 AM and 6 PM (CET)
Contact
Phone: +49 5361 - 9 - 33099
b2bteam@vwgroupsupply.com
Support Americas
Service time
Monday to Friday between 8 AM and 6 PM (UTC-6)
Contact
Phone: +52 222 - 230 - 9386
or toll free in the US 833-44-VWSIT (833-448-9748)
b2bteam-amerika@vwgroupsupply.com
Support Asia - India
SKODA AUTO Volkswagen India Pvt. Ltd.
Service time
Monday to Friday between 7:00 AM and 5:00 PM (+3,5 hrs to CET in summer / +4,5 hrs to CET in winter)
Contact
Phone: +91 2135 66 9300 / 71 9300
b2bteam-asia@vwgroupsupply.com
Support Asia - China
Volkswagen China
Service time
Monday to Friday between 9:30 AM and 7:30 PM (+6 hrs to CET in summer / +7 hrs to CET in winter)
Contact
Phone: +86 10 - 6531 - 5910
b2bteam-asia@vwgroupsupply.com
Support GDPR
Information for suppliers’ and partner companies’ employees (exclusively for GDPR)
Service time
Monday to Friday between 8 AM and 4 PM (CET)
Contact
Phone: +49 5361 - 9 - 46290
datenschutz@VWGroupSupply.com